Additional opening hours
On the following dates, Clarence Medical Centre will be open for URGENT enquries only. This will be between 9am and 12pm.
Monday 3rd January 2022
Sunday 9th January 2022
Saturday 15th January 2022
Sunday 16th January 2022
Saturday 22nd January 2022
COVID-19 antiviral and antibody treatments Info
Some people are now eligible to receive antiviral and antibody treatments for NHS patients at greater risk from severe COVID-19.
There are 2 ways in which you can receive antiviral treatments:
• as part of your standard care if you are at highest risk of severe COVID-19 and extremely vulnerable
• through a UK wide antiviral study called PANORAMIC available to COVID-19 positive patients over 50 or 18-49 with underlying health conditions
Antivirals will be used alongside the vaccine, which still remains our most effective tool.
To find out whether you are eligible for COVID-19 treatments or participation in a UK-wide antiviral study visit https://gov.wales/covid-19-treatments
Please take our Survey...
We are currently asking patients of Clarence Medical Centre to complete the below Survey, This will help us to identify any issues that patients may be experiencing. You may receive a text message about this survey also. Rest assured this is not a scam.
Thank you for taking the time to complete the survey all feedback is welcome.
Cervical Screening notice
From 1st January 2022, all patients aged 25-49 with a cervix whose next routine cervical screening (smear) test result shows that they do not have HPV, will be invited for their next cervical screening test in 5 years’ time.
COVID-19 Booster Appointments
Covid 19 Information
Please follow the link below, for further information on the Covid-19 vaccination.
Flu Vaccination Appointments
Appointments for flu vaccinations now available:
If you are over 18yrs and have a chronic condition such as asthma, COPD or diabetes you will be eligible for a flu vaccine.
All patients over 50yrs are also eligible for a flu vaccination. Please note: Appointments are subject to stock and availability of vaccines.
The quickest way to book an appointment is via My Health Online (please note you will need to be registered with a MHOL account before you can access this service).
Alternatively you can call the surgery after 2pm to book an appointment by telephoning 01745 350680 and choosing option 0.
Online blood test appointments
Appointments for blood tests are now available online. This system is accessible to all patients.
The phlebotomy appointment booking system is accessible via the Betsi Cadwaldr University Health Board hospital internet site by following the link below:
Phone Lines Admin Period
Starting 15 October 2021 surgery staff will be focusing on administrative tasks between 1pm and 2pm. This means our appointments, results, general enquiries line will be closed between these times.
In the case of an EMERGENCY ONLY please ring 01745 350980.
Contacting Clarence Medical Centre via email...
For patients needing to contact us via email, please be advised that our email address email@example.com is only for general enquiries of a non-urgent, non-clinical nature.
If you are requesting an appointment, medication or a letter from the doctor, please submit your request via our eConsult service.
You can access eConsult by visiting:
For more information, click on the green section above.
Flu Vaccine delivery delays
Practices across the UK have been informed that flu vaccine deliveries from the supplier Seqirus are going to be delayed by at least one or two weeks due to "unforeseen freight challenges". That means that UK General Practices will be without vaccines, possibly until the beginning of October. This is completely outside of their control.
Your GP practice will continue to work hard to change their exisiting plans and ensure that as soon as confirmed delivery dates are received patients will be contacted and appointments booked.
Out Of Hours number change
For more information, please visit the following links:
Covid-19 Pfizer Vaccination appointments
Telephone system changes
We have recently updated the prompts on our phone system. When contacting the surgery on 01745 350680, following the language choices and introduction message, please listen carefully to our updated prompts:
Press 0 to book a Flu / COVID Vaccination.
Press 1 for appointments, general enquiries and test results
Press 2 for prescription enquiries
Press 3 for hospital referrals and medical insurance enquiries.
Press 4 for INR / Warfarin queries (between 10am and 5pm)
The surgery will NOT be providing exemption letters for the wearing of face coverings. Please follow the guidance set out on the government website: https://gov.wales/face-coverings-guidance-public
Fluid Resistant Face Masks
In keeping with the Infection Prevention and Control National Guidance regarding the wearing of Personal Protective Equipment, all patients are encouraged and supported to wear a facemask.
Our team will ask you to wear a clean fluid resistant face mask upon attending the surgery. One will be provided if necessary.
Join a COVID-19 clinical trial
The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if
You have had these symptoms for fewer than 15 days:
- New continuous cough or high temperature or a loss of, or change in, normal sense of taste or smell
- OR have a positive test for SARS-Co-V2 infection with COVID-19 symptoms in the past 14 days
- You are aged 65 and above
- OR 18-64 and experiencing shortness of breath as part of COVID-19 illness
- OR 18-64 with certain underlying health
Find out more: http://www.principletrial.org
GPDPR Data Collection in England
It has come to our attention that a number of Practices are receiving communications from patients noting their ‘Dissent from secondary use of GP patient identifiable data’ either via a letter, email or verbally. This is following a notice for NHS Digital in England for daily data collection under General Practice Data for Planning and Research (GPDPR) service.
We would like to inform our patients that this data service does not presently apply to General Practice’s in Wales and is specifically for those Practices providing contracted services to English residents within England.
Astra Zeneca information
To reassure patients about the safety of the Astra Zeneca vaccination, we advise visiting the website below. This will help patients make an informed decision with regards to their Covid-19 vaccination.
IMPORTANT NOTICE: Novel Coronavirus Update
If you feel you have symptoms relating to Novel Coronavirus (COVID-19), please do not attend the surgery. Contact 119 where you will be advised over the phone and asked to get a swab done if necessary.
For people who are currently isolating with symptoms or have confirmed COVID diagnosis:
- If your symptoms do not improve after 7 days;
- Or if you experience vomiting;
- Or if you experience breathlessness;
- Or if you are fatigued and can no longer perform your normal daily activities;
- Then don’t leave it too late, contact 119 or your GP.
Alternatively, you can check your symptoms on the following website by clicking HERE.
Please also see below for up-to-date information...
Anticipatory COPD and Asthma Rescue packs
Inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions
- We have been made aware of some inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).
- Please do not contact the practice for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, visit NHS Direct to check your symptoms before doing anything else.
- For patients with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).
The national longitudinal study is aiming to understand how the ongoing coronavirus pandemic has impacted on the mental health and emotional wellbeing of people across Wales.
For more information and to access a quick survey, please follow the link below:
Welcome to Clarence Medical Centre
The doctors and staff at Clarence Medical Centre in Rhyl offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, contraception, childhood vaccinations, and travel vaccinations.
Latest practice updates: click HERE
(includes our Facebook feed as well as latest dates for Minor Illness clinics in the area)
Downloads & Leaflets: Click HERE
(includes useful information and form downloads such as Physio Self-referral).
My Health Online
Wish to order your repeat prescriptions online?
Please contact the surgery and ask a receptionist to sign you up.